How we can help
- Product dimensions, materials and included components
- Availability, delivery estimates and large-item access
- Existing orders, cancellations, returns and warranty claims
- Accessibility assistance and privacy requests
Contact customer support
Email support@wessnew.com. We normally respond within 2 business days, Monday–Friday, excluding U.S. federal holidays. Include your order number or product SKU when available.
Product or delivery questions
For an accurate response, include the product name, destination postal code, desired size or configuration, installation surface, gate or driveway width and photographs of the delivery or installation area when relevant. Never email a password or full payment-card number.
Merchant information
Grayspire LLC
1155 Kelly Johnson Blvd Ste 111
Colorado Springs, CO 80920
United States
support@wessnew.com
1155 Kelly Johnson Blvd Ste 111
Colorado Springs, CO 80920
United States
support@wessnew.com
Returns: Do not send merchandise to the business address above unless customer support has expressly authorized it. Approved returns include the correct receiving address and instructions.